Refund policy
At Starvibe, we want you to be completely happy with your purchase. If there’s an issue with your order, we’re here to help.
Returns & Exchanges:
- Returns or exchanges are accepted within 10 days of delivery.
- Items must be unused, unworn, unwashed, and in their original condition.
- Items with signs of wear, washing, or damage may not be accepted.
Refunds:
Once your returned item is received and inspected, we’ll let you know if your refund is approved.
Refunds are processed through the applicable payment method and may take some time to appear.
Wrong or Damaged Item:
If you receive a wrong, damaged, or defective item, please contact us within 48 hours of delivery with your order details and clear photos.
Need Help?
Contact Starvibe through the contact details available on our website. e-mail support.starvibe@gmail.com or Call us: 03079779898